{"id":304,"date":"2024-05-16T09:34:30","date_gmt":"2024-05-16T09:34:30","guid":{"rendered":"https:\/\/eurouniform.com\/?page_id=304"},"modified":"2026-03-19T12:28:32","modified_gmt":"2026-03-19T11:28:32","slug":"devoluciones-y-cambios","status":"publish","type":"page","link":"https:\/\/eurouniform.com\/es\/devoluciones-y-cambios\/","title":{"rendered":"Devolucion y sustitucion"},"content":{"rendered":"<h3 class=\"wp-block-heading\">Pol\u00edtica de devoluciones y sustituciones \u2014 Mayorista (B2B)<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Eurouniform opera exclusivamente en el sector mayorista (B2B) a profesionales, empresas y NIF.<\/strong><\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Derecho de desistimiento<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Conforme a <strong>Directiva 2011\/83\/UE<\/strong> (Directiva sobre derechos del consumidor), el derecho de desistimiento dentro de los 14 d\u00edas <strong>no aplica<\/strong> a compras realizadas por profesionales y empresas en el marco de su actividad comercial o profesional.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Por lo tanto, <strong>no hay retorno<\/strong> para pedidos realizados a trav\u00e9s de nuestro sitio, ya que todas las compras se consideran compras B2B entre profesionales.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Productos defectuosos o no conformes<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">En caso de mercanc\u00eda defectuosa, da\u00f1ada durante el transporte o no conforme con el pedido, el cliente est\u00e1 obligado a comunicar el problema en el plazo <strong>8 dias<\/strong> desde la recepci\u00f3n de la mercanc\u00eda, enviando una comunicaci\u00f3n escrita con documentaci\u00f3n fotogr\u00e1fica a: <a href=\"mailto:dandycompany.torino@gmail.com\">dandycompany.torino@gmail.com<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Tras la verificaci\u00f3n, Eurouniform sustituir\u00e1 la mercanc\u00eda defectuosa o reembolsar\u00e1 el valor correspondiente, a su discreci\u00f3n.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Productos personalizados<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Productos personalizados con estampados, bordados u otros procesos. <strong>no se pueden devolver ni reemplazar<\/strong> bajo ning\u00fan concepto, salvo defecto de fabricaci\u00f3n.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Consejos antes de comprar<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Recomendamos pedir una muestra neutra antes de realizar pedidos en cantidad, para comprobar el ajuste, color y calidad del producto. Consulta siempre las fichas t\u00e9cnicas y gu\u00edas de tallas disponibles en la p\u00e1gina de cada producto.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Si tiene alguna pregunta, p\u00f3ngase en contacto con nuestro servicio de atenci\u00f3n al cliente: <a href=\"mailto:dandycompany.torino@gmail.com\">dandycompany.torino@gmail.com<\/a><\/em><\/p>","protected":false},"excerpt":{"rendered":"<p>Politica Resi e Sostituzioni \u2014 Vendita all&#8217;Ingrosso (B2B) Eurouniform opera esclusivamente nel settore della vendita all&#8217;ingrosso (B2B) a professionisti, aziende e partite IVA. Diritto di recesso Ai sensi della Direttiva 2011\/83\/UE (Direttiva sui diritti dei consumatori), il diritto di recesso entro 14 giorni non si applica agli acquisti effettuati da [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"","_seopress_social_fb_desc":"","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"","_seopress_social_twitter_desc":"","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"","_seopress_redirections_param":"","_seopress_redirections_type":0,"_seopress_analysis_target_kw":"","_seopress_news_disabled":"","_seopress_video_disabled":"","_seopress_video":[],"_seopress_pro_schemas_manual":[],"_seopress_pro_rich_snippets_disable_all":"","_seopress_pro_rich_snippets_disable":[],"_seopress_pro_schemas":[],"footnotes":""},"class_list":["post-304","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/eurouniform.com\/es\/wp-json\/wp\/v2\/pages\/304","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/eurouniform.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/eurouniform.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/eurouniform.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/eurouniform.com\/es\/wp-json\/wp\/v2\/comments?post=304"}],"version-history":[{"count":0,"href":"https:\/\/eurouniform.com\/es\/wp-json\/wp\/v2\/pages\/304\/revisions"}],"wp:attachment":[{"href":"https:\/\/eurouniform.com\/es\/wp-json\/wp\/v2\/media?parent=304"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}